About

Bernadette Virtual Assistant Services specializes in project management, WordPress customization and troubleshooting, and business branding designs.
A professional with a strong record of academic and hand-on work performance. Knowledgeable in project management tools, processes and techniques. An exemplary problem-solving skills; able to identify problems and implement corrective processes.

PROJECT MANAGEMENT

WORDPRESS CUSTOMIZATION & TROUBLESHOOTING

GRAPHIC DESIGN

Services

Administration

  • Online research / lead generation
  • CRM Database Management
  • Help respond emails
  • Online shopping
  • Social media management
  • Travel & booking arrangements
  • Bookkeeping

Web Design & SEO

  • Installations & customizations
  • SEO (on-page and off-page Search Engine Optimization)
  • Web design
  • Website maintenance & troubleshooting
  • Membership site & landing pages

Graphic Design & Other Multimedia

  • Business branding & promotional materials
    • logo, banner, flyer, brochure
    • business card, email template
  • Invitation card
  • Basic video editing

Plans & Pricing

Portfolio

Testimonials

FAQ

Where are you located and what is your office hours?

I am originally from Philippines (GMT +8) and I'm currently located at Colombia (GMT -5).

I am open to work your normal office hours, just let me know.

What happens after I sign up?

I will contact you within 12 hours after you sign up. Normally you can start sending your work right away.

How do I keep track my hours?

You will sent a task report on a daily basis at the end of the shift with the name of the project that you have assigned, time taken to complete each project, status of the project whether its completed or pending, the reason for that.

Does my hour roll over to the next month if I don't use them completely?

Yes.

What happens if I go over my allotted hours?

This is applicable to prepaid and postpaid plan. You can buy additional bundle of 35 hours.

I have other friends interested in this, can I share my membership with them?

Prepaid and retainer plans allows multiple users to be set up.

How does you bill?

Postpaid plan is billed every fortnight through PayPal.

Prepaid plan is one-time charge and you can renew anytime.

Retainer plan will be automatically renewed on monthly basis starting from the date you signed up. I will bill the monthly subscription fee to the credit card or PayPal you provided to me during registration and your membership will automatically renew for following months without priori notice, unless you cancel your membership. You must cancel your membership before it renews for the next month’s fees.

What if my payment is overdue?

(This is applicable in postpaid plan) I will invoice you on 15th and 30th of the month and has 7 days allowance for you to pay without penalty charge of 10%.

Can I cancel anytime?

There are no contracts and you can upgrade, downgrade or cancel your service any time before the next billing cycle. Just send me an email to noderamabernadette@gmail.com

What is your refund policy?

I try to make sure that every client is satisfied as possible. However once a membership fee is processed I will be unable to grant refunds. If you plan on discontinuing membership you can cancel before the next cycle begins.

If you have any other specific questions that are not answered above, feel free to use contact form or send an email directly to bernadette@bernadettenoderama.com.

Get in touch